Last updated: June 2026
At GadgetPlugSA, we want customers to shop with confidence.
Returns
Customers may request a return if the product received is faulty, damaged, incorrect or not as described.
Return requests must be sent within 7 days of receiving the product.
To request a return, email us at sales@gadgetplugsa.co.za with your order number, reason for return and photos where applicable.
Refunds
Refunds may be processed once the returned item has been received and inspected.
If approved, the refund will be processed using the agreed payment method.
Non-returnable items
Items may not qualify for return if they are damaged through misuse, physical damage, incorrect handling, or returned without original packaging and accessories.
Delivery fees may not be refundable unless the product is confirmed to be faulty, damaged or incorrect.
For refund and return queries, contact: